Sales and Marketing Coordinator

The Sales and Marketing Coordinator role is ideal for someone who thrives in a fast-paced, customer-focused environment and is passionate about delivering exceptional service. This individual should possess a strong blend of organizational, technical, and interpersonal skills, with a keen eye for detail and a proactive approach to problem-solving. This role is perfect for someone who is ambitious, enjoys building relationships, and is committed to delivering exceptional service while contributing to the success of the sales and marketing team.

DUTIES AND RESPONSIBILITIES:

• Manage incoming leads from various channels, including phone, email, and external platforms, ensuring prompt and professional responses. 

• Accurately process and enter lead information into the sales system in a timely and organized manner. 

• Provide administrative support to the sales and marketing teams, including scheduling meetings, coordinating calendars, and preparing reports. 

• Develop and maintain sales-related documents, such as proposals, contracts, invoices, presentations, and other materials as requested by management. 

• Create, update, and distribute promotional and marketing materials in alignment with managerial directives. 

• Compile and organize sales and media packets as needed. 

• Coordinate and facilitate welcome amenities and VIP experiences. 

• Assist with site inspections and client appointments to ensure a seamless and professional experience. 

• Maintain accurate and up-to-date inventories of all resort marketing materials, including brochures, sales packets, stationery, and other collateral, and manage reorders as necessary. 

• Organize and maintain both physical and digital filing systems to ensure efficient document retrieval and storage. 

• Ensure all marketing collateral is current and distributed to relevant individuals. 

• Manage the food and beverage reservation system for sales-related events, catering, and special functions. 

• Collaborate with marketing leadership team to create and schedule engaging content, including photos, videos, and captions, to highlight the resort’s offerings and events. 

• Assist in the execution of marketing campaigns, including email marketing, social media initiatives, and digital advertising efforts. 

• Support the planning and logistics of special events as required that may include evening and weekend work.

• Foster clear, respectful, and efficient communication across departments. 

• Perform general office duties, such as ordering supplies and maintaining office equipment. 

• Promote and uphold safe work practices and contribute to a safe working environment at all times. 

• Perform additional duties and tasks as assigned by the Director.